Resource Centre

Practical guidance for security operations

Product guides, operational best practices, compliance guidance, and business strategy — all written for security professionals running modern operations.

5 min

Quickstart: Setting Up Your First Site

Step-by-step guide to creating your first site, adding checkpoints, and setting patrol routes — everything you need to go live.

8 min

Rota Planning Best Practices for Security Firms

How to structure shifts, manage availability, handle leave, and use AI to optimise coverage across multiple sites.

6 min

Incident Reporting: A Guide for Guards and Supervisors

Practical guidance on filing incident reports quickly and completely — what to include, how to categorise, and when to escalate.

7 min

Lone Worker Safety Planning

How to develop a lone worker policy, configure automated check-ins, and set up escalation chains that work for your team.

10 min

ACS Compliance: Preparing for Your SIA Audit

A practical checklist for ACS readiness — what evidence to gather, how to organise it, and common audit findings to avoid.

6 min

Reducing Guard Turnover Through Better Scheduling

How fair, predictable scheduling reduces turnover — strategies and technology approaches that work.

5 min

Patrol Route Design: Getting It Right

How to design effective patrol routes — checkpoint placement, timing, photo evidence requirements, and route optimisation.

8 min

GDPR for Security Firms: A Practical Guide

What security firms need to know about GDPR — handling guard data, client information, and incident evidence compliantly.

5 min

Building Effective Client Reports

How to create client reports that demonstrate value — what metrics matter, how to present data, and automating delivery.

4 min

Guard Mobile App: Tips for Field Teams

Practical tips for guards using the mobile app — clocking in, patrol scanning, incident reporting, and offline mode.

4 min

SIA Licence Management and Renewal Tracking

How to track SIA licence expiry dates across your workforce and avoid the operational risk of expired licences.

9 min

Scaling from 20 to 200 Guards: Technology Decisions

What changes when you scale — the technology, processes, and team structures that support growth without chaos.

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These resources provide operational guidance and best practices. They are not legal advice. For compliance, regulatory, or legal matters, consult qualified professionals. Where we reference external guidance or regulations, we link to authoritative sources.